for a Free Consultation
Serving the greater tri-state area and offering
remote support throughout the US and Canada
IT Support
Paratus Technologies can provide a comprehensive and pragmatic approach to your IT needs. We are abreast of the latest technology trends and also have a vast knowledge of existing software and hardware devices. We can create a network from the ground up that will facilitate your business’s success, develop strategic solutions to improve your current infrastructure, or save you money by maintaining your existing systems.
New Network Implementation
Ours is a 3-part process aimed at providing you with secure, reliable IT systems that fulfill your business’s current and future needs.
Discovery
Before recommending network components it’s important to assess your needs: What are the requirements of your new network? How many employees will need access to it, and how many remotely so? What projections for your company’s growth will result in changes to your IT requirements? We’ve learned that no two businesses have identical infrastructure needs, and that customization is a crucial key to the long-term success of your business’s network.
Design
With these specific requirements in mind, we do the research for you. We’ve taken the guess work out of choosing new hardware and software solutions. We will provide you with descriptions of recommended options for your network, based not only on research but also over 10 years of practical experience. By working with you to design a network that satisfies your needs, we’ll have set you up with the tools necessary to focus on the wellbeing of your business.
Deployment
Installing and implementing your new network successfully means that all work is performed on time and on budget. We establish your network exactly as agreed to and specified in your Statement of Work, to get you up and running with minimal downtime.
Improvement of Existing Infrastructures
Our process of discovery, design, and deployment applies to existing infrastructures as well. Do you need to upgrade or downscale your existing network to meet the evolving needs of your business? What expectations are not being met by your current network? What, if any, adequate hardware currently in use can be incorporated to help you maintain your technology investments?
We can evaluate your infrastructure and provide a detailed analysis to help determine how it can run more efficiently. We’ll then offer suggestions to enhance your network, whether by updating specific pieces of hardware or software, putting a data backup system in place, revamping your security procedures, or problem solving troublesome equipment or applications.
As always, our work is performed on time and on budget. When necessary, updates and upgrades can be completed over a period of time, in order of importance, to allow for greater financial flexibility.
Management and Maintenance
Technology Asset Management
Managing your IT systems goes beyond fixing immediate problems when they occur. It’s about maintaining and monitoring your systems to prevent problems from arising. Ongoing technology asset management is the equivalent of attending a gym to keep you healthy and strong. Our consultative, proactive approach will help you prolong the life of your systems, in the long-run saving you money and assisting your employees’s and business’s productivity. Experience states it is far less expensive to make smart long-term technology investments and maintain them properly, than it is to purchase new equipment every couple of years.
Your Offsite IT Department
For many businesses, it proves more practical and economical to have the office’s IT services supported remotely, rather than hiring a full or even part-time employee. Remote monitoring alleviates your technology worries by providing your business with a stable and secure IT environment that will allow you to concentrate on day to day operations.
Our Managed Services contracts are as unique as our client’s businesses and their needs. We sit down with you to determine exactly what will fall under the scope of work performed, and at what monthly cost. Managed Services can include, but are not limited to:
- A set number of monthly IT support hours at a reduced rate
- Hardware and software purchase consultation, facilitation, and discounts when available
- Backup monitoring
- Scheduled visits to optimize the performance of office technologies
- Serving as a liaison when dealing with service providers or product support
- Remote access support
- Email and spam protection
- Syncing office technologies with mobile devices
Our professionals build trusted relationships with our clients by promptly tackling both difficult challenges and everyday issues, while demonstrating value time and again.
